Available 24hrs - Eye 01379 871168 Harleston 01379 851253

Meet the team

Susan Whymark – Owner and Funeral Director

Susan has been a funeral director since 1996 and gained the National Association of Funeral Directors diploma in 1998.  She was the Chairman of the Suffolk and Essex Association of the NAFD 2008 – 2010.

She has lived and worked in the Eye and Diss area most of her life and attended Hartismere High School in Eye.  Susan lives in Riddlesworth with her many pets.

Susan arranges, administrates and conducts funerals and is also part of our ‘out of hours’ team.


Mandy Porter – Funeral Director

Mandy joined us in May 2016 and is a funeral director at our Eye branch.  Mandy arranges, administrates and conducts funerals and is also part of our ‘out of hours’ team.

Mandy has four children and lives in Worlingworth. 




Joanne Rowe – Funeral Arranger and Administrator (Eye)

Joanne grew up in Eye and attended Hartismere High School.  She lives with her husband in Stowmarket and they have two daughters.

Joanne joined us in January 2018 she is kind natured and keen to help families in any way possible, she arranges and administrates funerals at our Eye branch.




Louise Wiseman – Funeral Arranger and Administrator  (Harleston)

Louise grew up locally in the village of Brockdish and now lives in Alburgh with her husband and young daughter.

Louise joined the team in October 2020 and is a keen and enthusiastic member of the team who always has a smile on her face.




William Forwell – Funeral Arranger and Administrator (Harleston)

William joined us in July 2023, and works at our Harleston branch.  William lives locally with his partner Sam and his dog Oscar and has a passion for cars and motor sports.

He has had a long career in caring bringing essential skills with him into his new role.





Sandra Smith – Bookkeeper and Administrator

Sandra joined us in May 2023, she is based at our Eye branch.

Sandra has two grown up children and lives in the Creeting’s with her husband and two dogs.






Trudi Leaback – Administrator

Trudi joined us in December 2023.  She lives locally with her husband and their two dogs.








Ian Patrick – Funeral Service Operative

Ian lives in Metfield with his wife Pat, originally from Bungay he has lived all his life in the Waveney Valley.

Ian first joined the team in 2017 as a bearer before joining full time as a funeral operative in 2019.

Ian is also part of our ‘out of hours’ team.




Jack Francis – Funeral Service Operative

Jack joined us in September 2021 on a 13 month apprenticeship.  Jack attended Hartismere School in Eye.

Jack lives locally with his family and Arnie, his dog.  Following a close family bereavement, Jack felt he wanted to pursue a career in Funeral Service.  After a short work experience at another funeral service, Jack contacted Susan to ask about an apprenticeship to which she gladly accepted.  He is now a popular member of our close team and we look forward to helping him on his career journey.

Jack is also part of our ‘out of hours’ team.



David Goodey – Operative/Bearer

David joined us in 2019, he lives with his wife Elaine in Creeting St. Mary.

He has a love of classic cars and can fix almost anything.

David is also part of our ‘out of hours’ team.





David Banks – Operative/Bearer

David lives in Diss and has a background in the Print Industry.  David has been helping us since 2020.  Being freelance in Funeral Service means he works for us on an ‘as and when’ basis.

David is also part of our ‘out of hours’ team.










Dennis Frankland – Bearer

Dennis lives in Harleston with his wife Gill.

Before coming to work with us, Dennis was a member of Harleston Fire Service for 27 years.

He joined our company in 2011 as a bearer and is also part of our ‘out of hours’ team.



Simon Leggett – Bearer

Simon lives in Wortwell with his wife Lua.

He joined our team in 2011.  Prior to working with us, Simon worked for Lloyds Bank throughout East Anglia and at the Financial Ombudsman Service.




Mark Underwood – Bearer

Mark lives in Occold with his wife Helen and has four children.

He helped Susan with her first ever funeral for this company.  When he’s not with us, Mark runs his own company in the area, cleaning carpets, upholstery, hard floors and patios.

Mark is also part of our ‘out of hours’ team.



Pete Richardson – Bearer

Pete joined the company in 2004 as a bearer, he runs his own picture framing business in Old Buckenham where he lives with his wife Marion and their family.

Pete is also part of our ‘out of hours’ team.





Steven Woolner – Bearer

Steven joined us in June 2022.








James Leaback – Bearer

James joined us in October 2023.  He lives locally with his wife and their two dogs.