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Is it really my loved one’s cremated remains that are returned to me?

A cremator can physically accept only one coffin at a time and all remains are removed before the unit can be used again. An identity card accompanies the coffin and cremated remains throughout the process until final disposal. The code of ethics and practical necessity are complementary and combine to ensure that the separation of cremated remains is achieved.

At Susan Whymark Funeral Service we are assured by the crematoriums we use that the cremated remains returned to us are those of your loved one.  This process is witnessed by our staff on a regular basis.  The process of cremation is thorough and meticulous in its administration and subsequent cremation. All documents and coffins are cross-referenced before cremation. No crematorium will accept a coffin where the nameplate does not match the name on their records.